Terms & Conditions
Elite Football Coaching is committed to providing a positive, enjoyable and beneficial service to all Clients.
On the very rare occasion that weather affects our ability to deliver the full hour of any session type, but 30 minutes of the session has already been delivered, the session will be considered complete.
If less than 30 minutes is completed then you will be able to reschedule the session for future use.
By booking you also grant permission for us to use images of the player in attendance, on our social media channels and website. Unless stated in the registration process by selecting ‘No’ on the player registration form.
The Company expressly declares that it will not refund any payments due to mistaken purchases or user errors. The Company explicitly states that it will not issue refunds for purchases or payments made in error, and users are encouraged to exercise caution and diligence before completing any transaction.
Camp Terms & Conditions
All sessions must be cancelled/rearranged with no later than 48 hours notice.
Sessions can be cancelled/rearranged when clicking on the link within your membership page.
Refunds will be in the forms of VOUCHERS ONLY; this will be for a future camp within the next 6 months. Once redeemed the voucher will be ineligible to be redeemed for a later or earlier date.
If the voucher is not redeemed within the 6 months this voucher will become null and void. If a session is cancelled within 48 hours of the start time by the client, no refunds will be eligible.
On the very rare occasion that weather affects our ability to continue the camp after it has begun, players will be taken inside and indoor activities will be conducted by our staff until it is safe to go back outside.
If camp is cancelled due to weather prior to player attendance, refunds will be issued in the form of vouchers.
Membership Terms & Conditions
Private Training
Unfortunately, when a session is cancelled without giving enough notice, others are prevented from getting the chance to receive the service.
Whilst our first priority is always the well-being and development of our customers, we must also look to run an efficient and cost-effective enterprise in order to continue to deliver our service to you and others in the long run.
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Notice of Cancellations must be given 48 hours’ before any scheduled Private Football Coaching session to avoid any charge.
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Sessions cancelled without the required 48 hours’ notice, will be subject to loss of session and will not be eligible to be rescheduled.
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Sessions cancelled with 48 hours’ or more notice will be allowed to be rescheduled as availability allows within the timeframe of your booking.
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ALL Private sessions must be taken within the timeframe of booking.
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10 Sessions within 5 months.
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5 Sessions within 3 months.
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Any sessions not taken within that timeframe will result in a loss of the sessions.
Refunds will not be issued for any sessions you choose to cancel or missed sessions.
Sessions will not take place on bank holidays, during a 2-week period in July, and over the Christmas break. These breaks have already been accounted for within your membership subscription and package. Therefore, the cost of your membership has been calculated to include these scheduled breaks, and no adjustments or refunds will be made due to these interruptions.
By subscribing to the membership, you acknowledge and agree to these terms and conditions regarding the Development Sessions schedule and membership fees. Please note that these terms and conditions are subject to change at the discretion of the management. Any changes will be communicated to members in a timely manner.
Development Sessions
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All memberships have a minimum three month commitment.
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Your membership will automatically run on a continual basis.
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Refunds will not be issued for any sessions you choose to cancel or missed sessions.
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To cancel your subscription, please provide us one month’s notice. To cancel please follow the steps below:
Log in to the site.
Click your member profile at the top of the site.
Click My Subscriptions in the drop-down menu.
Click the More Actions arrow next to your plan.
Click Cancel Subscription.
Click Yes, Cancel to confirm.
Sessions will not take place on bank holidays, during a 2-week period in July, and over the Christmas break. These breaks have already been accounted for within your membership subscription and package. Therefore, the cost of your membership has been calculated to include these scheduled breaks, and no adjustments or refunds will be made due to these interruptions.
By subscribing to the membership, you acknowledge and agree to these terms and conditions regarding the Development Sessions schedule and membership fees. Please note that these terms and conditions are subject to change at the discretion of the management. Any changes will be communicated to members in a timely manner.
Black Friday 10% Off On-Field Clothing – Terms & Conditions
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Offer Period:
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This offer is valid from November 29th, 2024 to December 1st, 2024.
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Discount:
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A 10% discount applies exclusively to On-Field Sports Clothing items as listed on the website.
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To receive the discount, customers must use the code EliteFriday at checkout.
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Eligibility:
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This offer is available to all customers who meet the purchase criteria, including those with active accounts on our website.
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Discount applies to the items in the On-Field Clothing category only.
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Shipping & Collection:
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Domestic Orders:
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Orders placed during the promotional period will be shipped directly to Elite Football Coaching and can be collected during scheduled training sessions.
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Collection: Customers will be notified when their order is ready for collection at Elite Football Coaching during training sessions.
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No International Shipping:
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Currently, we do not offer international delivery. All orders are restricted to domestic delivery only.
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Personalisation:
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Each item in the On-Field Clothing collection will come with default Elite Football Coaching Badge personalisation.
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Product Availability:
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The offer is subject to stock availability and may end early if items sell out.
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Items excluded from this offer include any items not listed in the On-Field Sports Clothing category.
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Non-Transferable:
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The promotion is not transferable and cannot be redeemed for cash or combined with other offers.
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Returns & Exchanges:
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Elite Football Coaching cannot accept responsibility for customers ordering the incorrect size. All items are made to order, and we cannot offer refunds or exchanges for incorrect sizing.
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Please ensure correct sizing is selected when placing your order.
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Right to Amend:
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Elite Football Coaching reserves the right to change, suspend, or discontinue the offer at any time without prior notice.
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General Terms:
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By participating in the offer, customers agree to comply with these Terms and Conditions.
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For additional assistance, please contact our customer service team.
Notice From Supplier For Elite Football Coaching Christmas & New Year 2024 Delivery Dates
Please note, these delivery dates are provided by our suppliers and are advisory lead times, meaning they are estimates and not 100% guaranteed.
This is the message from the Supplier - Due to global logistical challenges, there may be delays, but we do hold a level of stock in our warehouse that may allow us to complete orders ahead of the provided dates. Additionally, we can advise on alternative sizes, colours, or styles that might be available for quicker dispatch.
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Personalised Orders:
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The final date for pre-Christmas delivery of personalised orders is Wednesday, 13th November 2024, subject to stock availability from our suppliers.
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While it is highly likely that many personalised orders placed after this date will arrive pre-Christmas, we cannot guarantee this.
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Customers who place orders after Wednesday, 13th November may be offered express delivery (for an additional fee) to ensure pre-Christmas delivery.
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Non-Personalised Orders:
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The final date for pre-Christmas delivery of non-personalised orders is Wednesday, 20th November 2024, subject to stock availability from our suppliers.
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You will be notified within 72 hours of placing your order if any items are out of stock at our suppliers.
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Important Notice:
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Due to a significant fire at our premises, we are experiencing temporary delays in our lead times. We appreciate your patience as we work to return to full operations.
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Important Notes Regarding Orders
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Made to Order:
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All items in this collection are made to order. Please note that once an order is placed, it cannot be cancelled or modified.
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Size Selection:
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Elite Football Coaching cannot accept responsibility for customers ordering the incorrect size.
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As all items are made to order, refunds or exchanges for incorrect sizing are not possible. Please ensure you select the correct size when placing your order.
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Collection from Elite Football Coaching:
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Orders placed through this offer will be shipped to Elite Football Coaching for collection at agreed-upon training sessions.
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You will be notified when your order is ready for collection, but Elite Football Coaching does not handle delivery for domestic orders.
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Delivery is handled by our courier, and you will need to collect your order in person at Elite Football Coaching sessions once notified.
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Clarification of Shipping & Delivery
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Elite Football Coaching does not handle delivery. We will ship your order directly to Elite Football Coaching for collection.
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Collection is only available for domestic orders, and items will be available to pick up at scheduled training sessions once you are notified.
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International orders are not accepted at this time.